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Product Notice: Changes to Contact Card - Summary Tab [21C]

in Eloqua 1 comment

Overview

Introduced with the Eloqua 21C Release, customers may have noticed that there was a small change made to the information available on the summary tab of Eloqua contact card.

What changed?

Previously, Eloqua's Contact card Summary tab showed the contact's Email Global Subscription status and an Email Validity indicator. As of 21C, customers will now notice that Email Validity indicator has been removed from that tab. This change has been made as part of the preparation for the launch of the Eloqua's new native SMS offering. Anticipated later this year, when Eloqua's SMS functionality becomes available, customers that use SMS will see a contact's Email Global Subscription status and SMS Global Subscription status on that summary tab.

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