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Restore Current Subscriptions After Email Address Changed

in Eloqua 2 comments

Hi all,

Does anyone have experience with a quick and efficient process to restore current subscriptions after an email address has been changed? We've learned that as an email address is updated for a contact record, all subscriptions for all email groups will be reset to "No Status" as a compliance measure in Eloqua.

We're working to identify a method to accomplish this through building programs to listen to the email address field change. However, as the list of all email groups got longer, these programs could get more complex significantly.

Thank you all for the support!

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