Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can a Custom Object be used to send an email to an email address in the CDO?

I have a Custom Object that gets loaded with email addresses and shopping cart data from our ecommerce site. When a record is added or modified, I use Custom Object Record Services to send the record to a Program that then sends the record to one of several campaigns depending on data in the record.

However, when I attempt to run the CDO service, no data gets sent to the Program. Any ideas why? Does the contact have to already exist in the database (that's not always possible).

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!