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ProductExportEndpoint returns status 500 "Please contact Responsys support team"

in CX Apps 2 comments

Hi team,

I'm implementing invocation without data. ProductExportEndpoint returns status 500 message "Responsys failed to process the request at this time due to internal error. Please contact Responsys support team.".

Could you please advice some fix options?

Here are several requests I made.

Request 1: Data size was 3. The request param was ?limit=0&offset=1000. The request was made around 1666689120 (Tuesday, 25 October 2022 09:12:00 GMT).

URL:https://api5-017.responsys.net/rest/appcloud/v1/tenants/80834/datasets/3f8e8b10-4df1-41fb-a12b-adf1f88259fc-20221026-22885?offset=0&limit=1000 

Method:GET

Headers:

Authorization : Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhdWQiOiJjM2U1Mzg4NC1iZGE5LTQ3YjMtOTBkYS0zNmI0OWJiZTUwY2IiLCJleHAiOjE2NjY2ODkxOTgsImlhdCI6MTY2NjY4OTEzOCwiaXNzIjoiNzVkNWY2ZGItMThmNS00OGE3LThiYTUtYTg2ZTQ3Y2U3NWViIiwiby5hLnAuY3RlbmFudElkIjoiODA4MzQiLCJzdWIiOiI2OTg0MjBjOC1kMGM0LTQyYTQtYjRiNS1iMWI5NzE3ODk3MmUifQ.vDQQF2bBhhcyQ6FclesrGETu6juJLXLLr1lklEJqmuw

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