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PJB to AR invoice do not have Ship-to address — Cloud Customer Connect
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PJB to AR invoice do not have Ship-to address

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Summary:


Content (required):

In PJB, Contract -->> Parties tab -->> Customer have both Bill to and Ship to details

In Customer page -->> Site level -->> Site details tab -->> Site Address purpose -->> Both Bill to and Ship to is defined and are primary

Created an Event, Generated Invoice, and transferred to AR and accepted in PJB.

In AR, The Invoice have only the Bill to site details. The Ship to site details are not populated.

Please provide if any insight into this? What might have happened?

Version (include the version you are using, if applicable):

23B

Code Snippet (add any code snippets that support your topic, if applicable):

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