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The Service PR/PO is not getting created when the Service Item UOM is different than the FG UOM

edited Aug 1, 2023 6:21PM in Supply Chain Planning and Collaboration 2 comments

Summary:

The Service PR/PO is not getting created and is getting stuck in Supply Chain Orchestration when the Service Item UOM is different than the contract Manufacturing Finished Good UOM.

We need to understand why this is happening and Oracle to provide any strong document if there is standard functionality associated with it.


Version (include the version you are using, if applicable):

11.13.23.04.0

Code Snippet (add any code snippets that support your topic, if applicable):

customer has released the planned order from planning.

List price was defined for service component.

UOM is different for FG & service component. 

UOM Conversion was exists for components.

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