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Narrative Reporting In SmartView generate a page script errors after a while

in Narrative Reporting 3 comments

Summary:


Content (required):

Hi all

We are having the attached error with  error: setFocusonElement is not defined if user leave their NR open for more than 2h.

I am not sure if this is a timeout or a problem with NR. If we click on yes the URL end part changes, as it is it trying to find javaScript files and cannot bind to them.

We need then to close the browser and reconnect again.

We only see this with NR. Has anyone experienced it?

Thanks

Noura

Version (include the version you are using, if applicable):

23.07

Code Snippet (add any code snippets that support your topic, if applicable):

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