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23C Update
Summary:
With the new patch, My Messages and New Messages is not working for agents
Content (required):
When an agent clicks on My Messages or New Messages quick links, it takes the to the Help Desk Agent landing page - using Chrome and Edge. Managers and Admins do not have this issue with My Messages or New Messages
Version (include the version you are using, if applicable):
23C Redwood Fusion Help Desk
Code Snippet (add any code snippets that support your topic, if applicable):
no code or screenshot
Tagged:
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