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Error while Configuring Documents Settings in Oracle Process Cloud Service

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edited Sep 8, 2018 10:04AM in Process Automation 2 comments

Summary

Error while Configuring Documents Settings in Oracle Process Cloud Service

Content

Hi,

I'm trying to create connections between Oracle PCS and CECS. I navigated  to Configure -> Services -> Oracle Documents Cloud Service.  I tried to create a connection, but test is displaying the following messages in the popup. 

Messages for this page are listed below.
Messages for this page are listed below.
Conversations configuration has failed. User not Found. User "<UserName>" is not found in configuration "jazn.com". Check if the user exists in the repository specified by the configurations.
URL*
Documents Cloud Service: Documents is configured successfully. The OSN could not be configured. Check the identity domain and try again.

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