You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

Inbound Email Implementation

in Help Desk 5 comments

I have a question on Inbound Email Implementation.

We have followed up below steps,

New EMail channel created with strip Code, all the profile values are set up based on the guide. Retrieve Inbound Email Messages is Running (currently set to run every 1 minute).

General Question on below statement from the guide,

“Setting Up Forwarding Rules for Email Channels” - Who will be doing it. If it is client, what are the details need to be shared to the client. Our Client is on Google campus" meaning we use gMail and the related services; not Outlook

From the guide, you create a new forwarding rule on your company email server to redirect emails addressed to your organization's Help Desk email account to the Help Desk address that Oracle provided at the time of provisioning.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!