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23C Moved To Prod - Tickets not Routing to Queues

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edited Aug 30, 2023 5:51PM in Help Desk 8 comments

Summary:

Has anyone else moved 23C to Prod? Our tickets are no longer routing to queues (categories are being chosen).

Content (required):

Since accepting the 23C patch, our help desk tickets no longer route to queues

Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):

(also, why doesn't Help Desk have it's own Tag?)

Tagged:

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