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Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
23C Moved To Prod - Tickets not Routing to Queues
Summary:
Has anyone else moved 23C to Prod? Our tickets are no longer routing to queues (categories are being chosen).
Content (required):
Since accepting the 23C patch, our help desk tickets no longer route to queues
Version (include the version you are using, if applicable):
23C
Code Snippet (add any code snippets that support your topic, if applicable):
(also, why doesn't Help Desk have it's own Tag?)
Tagged:
0