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BPM Escalations Exclude Feature

Summary:

BPM escalations exclude persons or job roles and exclude Weekends and Holidays.

Content (required):

Hello ,

We have two questions on BPM escalations feature:

1- We need to exclude certain job roles or persons from the escalation process (for example: CEO person) .

The questions are:

  • Could this we exclude job roles throught BPM ? Could we use Highest Approval Title ?

2- We need to exclude weekends which is dependent on Absence of the country legislation. (For example: The weekend of Egypt is Fri and Sat, while weekend of UAE is Sat and Sun).

What is currently available is a fixed option "Exclude Saturday and Sunday".

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