You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is there a way to run chat syndicate widget asynchronously

edited Aug 25, 2023 4:17PM in Communication Channels

Summary:

Looking for a way to run Service cloud's syndicate widget source file

<script type="text/javascript" src="https://SiteName.widget.custhelp.com/euf/rightnow/RightNow.Client.js"></script>

asynchronously or defer which is hosted on an external web page.

Content (required):

Hello,

We are using ConditionalChatLink syndicate widget on an external page as part of which we have to add few rightNow libraries to the web page as shown below in the code snippet section. Few weeks before Service cloud was down and it resulted in delays on external pages as the page could not reach /euf/rightnow/RightNow.Client.js

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!