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Incorrect timings when entries are loaded using HDL

in Workforce Management 13 comments

Hi,

We are using Time Type schedules, when entries are loaded using HDL without passing Start & End Times and the duration (just passing the dates); duration is getting loaded as per the Work Schedule, but timings are getting loaded as 12am-11:59pm instead of work schedule timings (here in this case shift timings were 9am-5pm)

We have 360 work schedules with Various Timings & durations; so it is not possible to pass the timings & durations in loading entries for our Go-Live.

So, can someone please let us know how to resolve this issue?



Regards,

Rakesh

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