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Search Contact using email address in CX Sales for Microsoft 365 side panel

edited Aug 19, 2024 11:28PM in Sales 1 comment

Hi,

Is it possible to search for a Contact using a contact's email address in the CX Sales 365 side panel in Outlook?

Currently, the user is only able to retrieve contacts when searching using the Name.

Is this a product limitation or users should also be able to search for a Contact using a contact's email address in the CX Sales 365 side panel in Outlook?

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