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Absurd Approval Routing to additional approver types
Summary:
We are attempting to execute TRANSFER using Line Manager login. We have set up approval rule. The rule is that when an initiator does transfer transaction for worker, it should go to 2 approvers. 1st approver: Department Head and 2nd approver: HRBP.
After the transaction is initiated the workflow is going like : Initiator's manager -> Department Head -> HRBP
Line manager's role is nowhere in the approval hierarchy still absurdly 1st approval is routing to manager. Please find attached diagnostic
If anybody has faced this issue please help us.
Content (required): My Client group >Transfer
Version (include the version you are using, if applicable):
0