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Need to correct a DOB for an employee's child, but getting a (PER-1530408) error — Cloud Customer Connect
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Need to correct a DOB for an employee's child, but getting a (PER-1530408) error

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Summary:

We have an employee who just noticed that his child's dob is incorrect (off by one day). When we try to correct it, it gives us an error msg: "You need to enter a date of birth that's before the start date of the person record. (PER-1530408)". The relationship start date of the child is 10/23/15, and current dob is 10/22/15. We need to adjust the dob to 10/23/15, but cannot proceed due to the error. we can't delete the contact, but that child exists in the benefits side of things, so how can we proceed?

Content (required):

How do we update the DOB? i have followed the following doc id's but same error:

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