Need to correct a DOB for an employee's child, but getting a (PER-1530408) error
We have an employee who just noticed that his child's dob is incorrect (off by one day). When we try to correct it, it gives us an error msg: "You need to enter a date of birth that's before the start date of the person record. (PER-1530408)". The relationship start date of the child is 10/23/15, and current dob is 10/22/15. We need to adjust the dob to 10/23/15, but cannot proceed due to the error. we can't delete the contact, but that child exists in the benefits side of things, so how can we proceed?
How do we update the DOB? i have followed the following doc id's but same error: