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Why can't I see the Terms Library icons after adding the roles? — Cloud Customer Connect
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Why can't I see the Terms Library icons after adding the roles?

Accepted answer
edited Sep 6, 2023 2:33AM in Enterprise Contracts 2 comments


Hello everyone,

My problem focuses on procurement contracts and the following happens:

I am adding more than 9 contract roles to a user, then I run the LDAP process to synchronize roles and access, and finally I log in with the user to whom I added those roles. But it only displays the Contracts icon, but the Terms Library icon is not displayed.

The roles that I have assigned to the user are the following:

  1. Customer Contract Manager
  2. Customer Contract Team Member
  3. Enterprise Contract Manager
  4. Enterprise Contract Team Member
  5. Supplier Contract Manager
  6. Supplier Contract Team Member
  7. Enterprise Contract Administrator
  8. Supplier Contract Administrator

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