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How does the payslip sum elements, what criteria is used? — Cloud Customer Connect
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How does the payslip sum elements, what criteria is used?

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We have an employee with 13 rows of retro results when looking at their back-office paycheck view. When looking at their payslip, it is summed into three separate rows. What is the criteria used when the system determines what can and can't be summed?

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Here is our back office view:

All this got summed into the above three rows on the payslip. What is the criteria for summing? My thought it it's got three rows because of different in positive hours and negative hours and the rate difference. Is this how other's are experiencing this on the payslip? Why can't the payslip show one row for 228 as it does on the back-office page?

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