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OTBI report showing old data

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Summary:

I have a SOD analysis report built in OTBI to show the control and the users that have the conflict. We identified one conflict and removed access from that user. However, when I go back to the OTBI report, it still shows the user with the conflict. I've refreshed and ran the report synchronization in Risk Management to make sure the report is updating. Is there another step I'm missing to make sure the report gets refreshed and/or removing the old data?

Content (required):

Data not refreshing in OTBI from Risk Management

Version (include the version you are using, if applicable):

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