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Why are answers already on assessment and showing complete when not taken? — Cloud Customer Connect
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Why are answers already on assessment and showing complete when not taken?

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Summary:

I have built out over 70 courses and made assignments to over 7,000 people. When creating the offering I setup the Activity to include content to read and an assessment to take. I have been told by a few now that some tests are just saying "Review" and the test is already completed even though they haven't taken it.

I did use the same test from previous year because there were no changes. Does the activity pull the previous completion? If I told it in the sequencing to reassign if not completed since 1/1/2023 why would it give completed assessments?

It doesn't make sense that I have to create a new assessment if no changes were made.

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