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What's the best practice to manage pending transaction?
Summary:
What's the best practice to manage pending transaction?
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We have quite a few transactions require approval, like new offer created in Oracle Recruiting Cloud, Transfer and Termination initiated by supervisors in HCM and so on. In certain situations, the transactions are pending and got stuck due to multiple reasons. What's the best practice to manage these pending transactions? Appreciate your sharing!
Idea 1: Is there a way to setup auto notification to notify specific HR User (by role or by AOR?) if the transaction is pending longer than number of days?
Idea 2: Or can automatically escalate to the specific HR user if the transaction is pending so long or the approver is not valid anymore?