You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started: AI Resources for Oracle Cloud HCM – Go Here

Progress with Redwood: Redwood Resources for Oracle Cloud HCM -  Go Here

Restricting Users to select parent category in HR Helpdesk

in Help Desk 4 comments

Summary:

We want check the feasibility to restrict users to select Parent category so that they will be forced to select the child category (Specific) and this will help sending the tickets to the exact queue than the general one.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!