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Unable to upload charge references using the Landed Cost ADFDI — Cloud Customer Connect
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Unable to upload charge references using the Landed Cost ADFDI

Received Response


We are unable to upload charge references using Landed Cost ADFDI. Have you used this functionality before?

Steps: Receipt Accounting---Landed Costs-Capture trade operation charges in spreadsheet

Content (required):

I'm facing two issues:

1- The ADFDI upload for Landed Cost charge references gives the error below when I click on Upload.

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 17, Server Domain: FADomain, Server Instance: UIServer_as6_01, Application Name: ORA_FSCM_UIAPP.

2- We add a new line in the trade operation charge references but the triangle (in the column of "Changed") doesn't come up . Anyway, we click on upload. It happens nothing, there is no message.

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