Automated Snapshot Backup is not Completing on OCI Gen2 — Cloud Customer Connect
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Automated Snapshot Backup is not Completing on OCI Gen2

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Summary:

Our existing automated snapshot backup process is no longer downloading the snapshot backups to our off-site EPM Automate server since moving our environments from Gen1 to Gen2.

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We recently migrated our Gen1 EPM instances over to the new OCI Gen2 architecture, and after completing the migration, we noticed that our automated scripting that downloads the latest snapshot backup was no longer working for some of our larger modules (e.g., ARC, PBC, etc...). We unfortunately are not able to see any specific errors, and its like the process continues to run indefinitely.

Is there a size or processing/timeout limit on what can be downloaded using EPM Automate?

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