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Ability to Raise Customer Complaints and handling Escalations in Oracle PPM Cloud

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Summary:

Managing Customer Complaints and handling Escalations in Oracle PPM Cloud

Content (required):

We would like to understand if we have any capabilities in Oracle PPM Cloud application to handle Complaints from the Customers with respect to the Project and ability to Escalate the Complaints, if required.

Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):

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