Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Right Click Menu not surfacing on Tax Automation Rules Screen in PROD

edited Sep 21, 2023 3:25PM in Tax Reporting (Direct Tax) 1 comment

Summary:

I just tried to add a new temporary difference line item account to one of our rules and the right click menu will not surface in Prod. It works fine in Test. Screenshot is from Test. Same menu will not surface in Prod.

Content (required):

The issue happens from Application --> Configuration --> Tax Automation (Manage Rules). I selected a line within the rule I wanted to add a new account and right clicked. This should surface a menu where you can select Tax Automation --> Add Rule. It does not work. First time I have seen this. It still works fine in our Test environment. Anyone else experience this issue / know how to resolve it?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!