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New Item Request - Terminate and Restart Workflow - SR:3-3432468140

Received Response
edited Sep 25, 2023 10:56AM in Product Master Data Management 1 comment



We have NIR with Auto Promote status from Open to Definition and Definition to Approval.

Up on Rejection and Approval Status, Gets Auto Demote to Definition.

Few Item Classes are not having Definition status.


User missed to do some change on Item and NIR got promoted to Approval.

Approver Terminated Workflow and demoted status to Open to perform below steps:

  1. Remove Item from NIR
  2. Do required Changes 
  3. Add it back to NIR and Restart Workflow


Workflow is getting started automatically once the NIR got demoted to Open status.

Expectation: User should have 'Restart Workflow' option and Auto Promote should trigger after clicking on Restart Workflow.

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