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Procurement user should not be able to cancel or return receipt when it is matched in AP

Received Response
edited Oct 3, 2023 12:28PM in Purchasing 4 comments


Hi Team,

We have come across a requirement where Procurement User should not be able to cancel / purchase return once Invoice is matched in AP. Currently Procurement users are able to cancel / return goods or services when invoice is matched already in AP which is causing various challenges for business from control perspective.

We did enough analysis and found no solution in the system. Please help us to address the requirement if it can be done through Sandbox customization or any other workaround solution please.


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