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Matrix Manager is unable to view direct reports details\head count in My Team>>My Team>>Over view

Summary:

Matrix Manager(dotted Manager) is unable to view users direct reports details\head count in My Team

Content (required):

We have created new supervisor type Project Manager using lookups and assigned to user John.

We have assigned Custom Line Manager role to John where custom Line Manager data role is having Person Security Profile -View all Manager Types Hierarchy.

David (having 3 direct reports) is reporting to John through Line Manager.

Daniel (having 4 direct reports) is reporting to John through Project Manager (matrix manager)

Here our requirement is John (matrix manager) wants to view direct reports head count\their details of

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