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Unexpected Behaviour with ESS(Generate Receipt advice) functionality

Accepted answer
edited Oct 18, 2023 5:02AM in Inventory Management 12 comments


Hi, We have an external WMS with which we are integrating our sales orders for fulfillment.The ESS job Generate Shipment request is run which is setting the integration status under Manage Shipment lines to 'Interfaced'. Once this is done it doesnt allow changes to the sales order until the integration status is reset. This is in line with expectations.

In case of Return orders we are using the ESS Job 'Generate Receipt Advice' to interface the same to WMS. However in this case even though the Status shows interfaced in Receipt lines sales order still allows the user to make changes and doesnt lock the order out as in case of the Generate shipment request.

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