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unable to create rules in Word documents

Summary:
Cant Create rules with word documents.
Content (required):
I'm having issues with creating rules in the word document, this is the first time I'm trying to do this in this role/company so I don't know what can be causing the issue. Please advise how I can add rules to the project. See screenshot of the error.
Version (include the version you are using, if applicable):
OPA
Code Snippet (add any code snippets that support your topic, if applicable):

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