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How FOM split can be notified to CPQ

edited Nov 16, 2023 11:33AM in Order Management 4 comments

Summary:

If line item id duplicated in FOM, how to duplicate it in CPQ too

Content (required):

Scenario:

1)CPQ creates a Sales Order with item SKU_X with quantity 10

2)FOM starts provisioning. Legacy, via API "OrderFulfillmentResponseService", updates SKU_X setting "FulfillmentTransactionLineQuantity" equals to 4 and indicating that provisioning is completed

3)FOM splits, meaning it does two actions:

  • updates SKU_X with quantity 4 and
  • creates a new SKU_Y with quantity 6

4)how CPQ will be notified back about SKU_Y's creation?

Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):

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