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I am facing an issue while trying to assign work schedules at the legal employer level. — Cloud Customer Connect
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I am facing an issue while trying to assign work schedules at the legal employer level.

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edited Oct 13, 2023 4:58PM in Workforce Management 1 comment

Case 1 (A-Workschedule): Employees are required to work in shift-1, which consists of a 12-hour shift, followed by 4 days off, then 4 days of the night shift, and another 4 days off. (effective from 1st July)

Case 2 (B-Workschedule): Employees are also required to work in shift-1, which involves a 12-hour night shift, followed by 4 days off, then 4 days of the day shift, and another 4 days off. (effective from 1st July)

Actions Taken:

  • For A-Workschedule, I created an eligibility profile and assigned it to employees with the assignment category "12hr-shift1."
  • For B-Workschedule, I created an eligibility profile and assigned it to employees with the assignment category "12hr-shift2."

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