What's new in Customer Journeys?

Connect and learn more! ×
OLC Redwood - how to disable offering auto enrollment? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

OLC Redwood - how to disable offering auto enrollment?

Accepted answer
edited Oct 13, 2023 8:48AM in Learning 3 comments


Looking for a way to disable the Course -> Offering 'Auto-Enroll' function & to display Offering Language



  1. We are testing the Redwood design. We noticed, that for courses that have multiple offerings in the course, the system auto-enrolls in the offering in the 'current session' language that the user uses, instead of letting employees enroll in a specific offering (Screenshots below)
    1. Is there a way to disable that function?
    2. If employees would like to change the language, they need to withdraw and pick an offering they want - a bit confusing for less technical users.
    3. Find Offering enrolling into other language doesn't work as it just books a seat in another offering, employee stays enrolled into auto-picked offering until they withdraw

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!