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How can we specify which queue to notify all members when an SR is raised
Summary:
22B introduced the ability to "send defined notifications to all members of a specified queue so that they can effectively monitor the queue for open items" but we cannot see how to specify the queue.
Content (required):
Having enabled the ORA_ENABLE_QUEUE_MEMBER_NOTIFICATIONS profile option, we can see the option within Notification Preferences to notify all que members, but nowhere to specify the queue:
Can anyone help us with how to achieve this?
Version (include the version you are using, if applicable):
23C
Code Snippet (add any code snippets that support your topic, if applicable):
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