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Adding Co-Browse to Non-RightNow Page or Without Requiring Login

edited Oct 11, 2012 10:12PM in Communication Channels 7 comments

Content

Hello RightNow Community,

I come to you for some help in identifying the best solution to our problem. We recognize that co-browse is a viable tool to solve our customer's problems quickly. Now I need to find a way to either put the co-browse widget on an external page or to allow co-browse to exist on a page within our customer portal but does not require a login. Our entire site requires a login for HelpDesk #1. HelpDesk #2 (on same interface) doesn't use the portal.

Am I right to assume I can create a page within the portal, change the setting for requiring a login and then add the widget code below?

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