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How to include RMA in Demand Management

in Supply Chain Planning and Collaboration 4 comments

Summary:

We currently load shipment history in the Shipments History: Requested Item by Shipped Date measure and push it to Demand Plan on a weekly basis. How ever we do not consider RMAs as Demand Management does not look at RMAs.

Is there a way that we can include these RMAs in the Demand Plan to have the actual shipments information ?

Content (required):

We currently load shipment history in the Shipments History: Requested Item by Shipped Date measure and push it to Demand Plan on a weekly basis. How ever we do not consider RMAs as Demand Management does not look at RMAs.

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