How to make Pending Document of Record Transactions Visible in DOR work area
Summary:
Is it possible to display pending Document of Record Transactions (approvals) visible in DOR work area? For some work areas, you are able to see if there are pending approvlas in the background (usually a yellow bar with the text approval in progress). However, for DOR thats not the case.
Problem: sometimes HR personnel uploads the same DOR multiple times as they cannot see that a colleague has already uploaded that DOR for a person. This creates a lot of extra work for HR.
Content (please ensure you mask any confidential information):
We are able to find the pending DOR transaction in the database, but they do not display as pending in the DOR UI as you can see in the screenshots: