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DocuSign Error Message for Contract Affecting Specific user

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edited Nov 3, 2023 3:47PM in Enterprise Contracts 1 comment

Summary:

We have an user who has previously submitted OPCC contracts over to DocuSign for signature. However, she is getting the attached error message for a specific contract.

We asked her colleague to submit the same contract, without changes, and it was able to be done without issue.

Any ideas why this specific contract is causing issues for an user who has previously sent out envelopes to DocuSign?


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