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DocuSign Error Message for Contract Affecting Specific user

Received Response
edited Nov 3, 2023 3:47PM in Enterprise Contracts 1 comment


We have an user who has previously submitted OPCC contracts over to DocuSign for signature. However, she is getting the attached error message for a specific contract.

We asked her colleague to submit the same contract, without changes, and it was able to be done without issue.

Any ideas why this specific contract is causing issues for an user who has previously sent out envelopes to DocuSign?

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