Assigned area of responsibility according to hierarchy to managers
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Hello,
My client's need is that a task in the journey will go to the department and not to the line manager.
In order to provide that I created AOR based on the Hierarchy Type like you see on the screenshot
According to my understanding, I need to assign this AOR to every department manager
But the department manager is already define at Workforce Structures--Manage Departments
and this will cause Double maintenance - every time there is an update for a department manager - we will have to update it in 2 places
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