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Change Order Approvals are skipping approval groups in error

Accepted answer
edited Oct 27, 2023 10:55AM in Purchasing 6 comments


Whenever we create a Change Order on a Purchase Order, it only goes for approval by an approval group member provided that every line on the PO has increased. In all other situations, it auto approves e.g. if one or more lines have not had any changes made. However, our approval rules are intended to lead to manual approval whenever the PO has increased in value, even if one of the lines has had no changes made to it but the others have.

Typically, our Terms Approval First Responder Wins Rules are set up as follows for each cost centre:

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