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Error in Transaction Console - no ruleset triggering

Summary:

We are facing an issue where we are trying to "Change the Personal Info". We have set up approval rule. The rule is that when an initiator(employee) tries to change their personal information, it should go to HR Manager for approval.

Please find attached diagnostic

If anybody has faced this issue please help us.

Content (please ensure you mask any confidential information): Navigation : Me > Personal Details

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):


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