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How to map an IDCS attribute to CX Sales for Just-In-Time self-service users

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edited Nov 1, 2023 4:56PM in Applications Security 1 comment

Summary:

We want to enable JIT (just in time) provisioning in IDCS for customer (external) self service users. 

These will be authenticated using a SAML Provider and only come with their public identifier (national unique ID).

How can we configure how this will be mapped to the correct user record in CX Sales?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

None

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