How to map an IDCS attribute to CX Sales for Just-In-Time self-service users
Summary:
We want to enable JIT (just in time) provisioning in IDCS for customer (external) self service users.
These will be authenticated using a SAML Provider and only come with their public identifier (national unique ID).
How can we configure how this will be mapped to the correct user record in CX Sales?
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Version (include the version you are using, if applicable):
23D
Code Snippet (add any code snippets that support your topic, if applicable):
None
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