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Cancel Work Relationship in TEST: Recover Record

Accepted answer
edited Oct 30, 2023 10:11PM in Human Resources 3 comments


Cancel Work Relationship in TEST: Test User still shows as Active in Person Management but when searching for the test user record error message displays

Content (please ensure you mask any confidential information):

Hi there,

Kindly appreciate your input on how we can revert the transaction that was completed in Person Management.

  1. Test user had a previous termination that was reversed a couple of weeks ago
  2. Submitted a Cancel Work Relationship record today and an error message displayed which redirected to the termination section,
  3. Submitted the termination that was processed.
  4. It seems the Cancel work relationship completed successfully instead of the termination and the record still shows in the search results when searching for the test user.

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