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Trouble saving Help Desk Request from ESS

edited Nov 6, 2023 1:51PM in Help Desk



Each time I try to save a service request from the employee's login, I am again and again getting this message:

"The party record isn't found for the selected person. Contact your help desk. (SVC-5295363) An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 4, Server Domain: FADomain, Server Instance: ServiceServer_as1_01, Application Name: ORA_CRM_SERVICESAPP"

Please suggest resolution for this.

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