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How to resolve different item numbers on PO and invoice? PO has SRC10050, but invoice has 10050.

edited Oct 18, 2024 9:56PM in Payables, Payments & Cash Management 2 comments

Summary: The punch-out catalog supplier has a defined catalog item number (SRC10050) which is entered on the PO. However the supplier's invoicing system separates the 3 leading characters into a different columns (SRC) and (10050) so that that invoice does not match the PO.

Content (please ensure you mask any confidential information): Due to this discrepancy, the PO doesn't match the invoice so the data can't be processed automatically and the AP specialist has to enter the information manually. The Import Payables Report has this error: Invoice not coming to Oracle, Line 1: Inconsistent PO line information. Line 1

The tech said the template could be changed to ignore the 3 characters, but this would affect all suppliers, so this is not an option.

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