Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to stop Sales Order Shipping Instruction defaulting to order line

Summary:

Current all order header shipping instructions are defaulted also to all line level shipping instruction. What is the correct method to suppress

Content (please ensure you mask any confidential information):

We would expect a shipping instruction can be set at order header, then allow user to add unique line level against a specific order line. This data for us is transposed to internal pick slips.

While the header is defaulted to the line, the pick slip has repeated text and confusing for warehouse user.

We have been told this is standard behaviour and wish to learn how to stop it.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!