Why doesn't an online learning pop-up window launch maximised from Oracle Learning Cloud?

In our previous LMS, when launching a SCORM package the pop-up window would launch in a maximised state. In Oracle Learning Cloud, the pop-up window launches in a smaller window size. This is causing confusion for our learners where content has not been made fully responsive.

We are giving guidance to maximise the window once launched, but there must be a way of making this happen automatically (as it did in our previous LMS).

Looking for any advice please, whether that's the build settings within the SCORM package itself or via the system.