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Manager Name, Job Name, and Location Name in WORKERS REST API Based Alert — Cloud Customer Connect
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Manager Name, Job Name, and Location Name in WORKERS REST API Based Alert

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Summary:

We are migrating custom alerts from EMPS REST API to WORKERS REST API and there are several values I cannot return in the message body

Content (please ensure you mask any confidential information):

Hello Experts,

I'm migrating custom alerts to use WORKERS REST API and have most of it working but I cannot figure out how to return the manager number, manager name, Job or Location name in the message text. I'm hoping someone has encountered this issue as well and can point me in the right direction.

I can return the Job Code and Location Code, but the user community would prefer the Job and Location Name as this was included in the previous version.

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